Help Protect Your Studio’s Revenue When the Unexpected Happens

Give your customers access to optional Refund Protection and Accident & Injury coverage in the Studio Pro registration process, so your studio can protect more of its revenue when the unexpected happens.

Studio Pro’s new integration with ViCoverage, a third-party embedded insurance platform*, makes eligible coverage options available directly within your registration flow. By enabling the integration in your account, ViCoverage and its insurance partners will handle the insurance offering, enrollment, administration, and claims, which can help your studio reduce the burden of certain refund requests while giving your customers the opportunity to consider additional protection.

*Coverage is optional and subject to eligibility, exclusions, limitations, and applicable policy terms. Studio Pro does not sell, underwrite, recommend, or provide advice regarding insurance. Insurance products are offered through ViCoverage and the licensed insurance entities identified during enrollment.

Request Access

See How It Works

For When the Unexpected Happens

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Help Your Customers Register with Confidence

When families commit to a class, camp, workshop, or event, unexpected situations can sometimes get in the way.

Refund Protection and Accident & Injury Insurance gives customers the option to protect eligible purchases when covered unforeseen events prevent them from participating.

For studio owners, this can create a better customer experience while helping reduce refund-related conversations and administrative headaches.

Covered reasons only, not a change-your-mind refund.

How It Works

A Simple Experience for Everyone

Designed to fit naturally into the Studio Pro registration experience.

You Offer It

Have Refund Protection and Accident & Injury coverage turned on in your account settings.

Protection Is Offered at Checkout

Customers can choose whether they would like to add Refund Protection and Accident & Injury Insurance during the registration and checkout process.

Claims Are Managed Directly

If a covered event prevents participation, the customer works directly with our partner, ViCoverage, to submit a claim.

Why Studio Owners Are Interested

More Benefits for You and Your Customers

Create a Better Customer Experience

Give families added confidence when committing to future programs and events.

Protect Revenue

Keep registration revenue intact even when customers need to cancel.

Less Friction, Less Admin Work

Fewer difficult refund conversations, and your team spends less time on cancellation requests.

Early Adopter Invitation

Help Shape What's Next

We're looking for a limited group of studio owners to participate in our Early Adopter Program.

As an early adopter, you'll have the opportunity to:

Explore Registration Protection before a wider release
Share feedback directly with the Studio Pro team
Influence future enhancements and rollout plans
Help us determine the best experience for studios and customers

Tools to Ensure Your Success

Resources to help you understand how the registration experience works, what families may see, FAQs, and how to communicate these optional offerings with your staff and families.

Business Owner FAQs

What Parents Will See at Registration

Accident & Injury Overview

Accident & Injury FAQs

Refund Protection Overview

Refund Protection FAQs

Parent Communication Toolkit